Frequently Asked Questions
Do you have a walk-in store?
Yes we do! You are welcome to visit us at our shop at 27A Linksfield Road, Dowerglen, Johannesburg.Ā
We offer printer demos for all walk-in customers.
Do I need ink or toner to print labels?
No! Our printers useĀ direct thermal printing technology, meaning they print using heat.
- No ink
- No toner
- No expensive cartridges
Just insert the label roll and start printing.
Can I print my business logo?
Yes! You can upload yourĀ logo, images, barcodes, QR codes, and custom textĀ directly in the app.
Many small businesses use our printers for:
⢠Product packaging labels
⢠Price tags
⢠QR codes
⢠Inventory labels
⢠Branding stickers
Does it work with iPhone and Android?
Yes! Our printers work withĀ both iOS and Android devices.
You can use your smartphone, tablet or computer.
Simply download the free app, connect viaĀ Bluetooth, and start designing labels instantly.
Is it difficult to use?
Not at all.
Our printers are designed to beĀ extremely beginner-friendly, and most customers print their first labelĀ within minutes of unboxing.
How long does shipping take?
We offerĀ free nationwide shippingĀ with all orders over R699.
Most orders arrive withinĀ 2 to 9 business daysĀ via The Courier Guy.
Once your order ships, you'll receive aĀ tracking number via emailĀ so you can follow your delivery.
More questions? See our full FAQ
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